Frequently Asked Questions for Paying Bills Online

Is there a convenience fee?

There is no convenience fee to make a payment.

How do I know my information is secure?

Paymentus, our online payment processor, maintains strict controls throughout their infrastructure, application, people and processes that allows for a secure and safe environment for processing.

All data is protected with SSL encryption, the industry standard.  

Paymentus follows all security measures required through Visa and MasterCard guidelines.

Will I be able to view my bill online?

Visit Online Utility Account Login for instructions to register your online account.

Do you accept credit card payments online?

You can pay online with your credit card or eCheck after you have registered your online account.