Start Service


Signage at  Olathe City Hall

City of Olathe services include water service, wastewater treatment, storm water management, household trash collection, yard waste collection and curbside recycling.

  • A non-refundable $3.00 application processing fee will be included on the first bill if you are a residential customer.
  • A security deposit up to $150.00 may be required at the time of application for residential service.


Visit Customer Service at 1385 S. Robinson Dr., Olathe KS to start your service in person.

  • City offices are open 8 a.m. to 5 p.m., Monday through Friday    

Create a new move in request to start your service online. 

Check move in request status.


Features of the online utility account manager:

  • Track your account balance and billing history.
  • Track your water meter usage and view it in table or graph format.
  • Optimize your account information with a bill analyzer feature.
  • No convenience fees apply when paying online via the utility account manager.

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