Public Safety Collaborative Efforts

There are a number of public safety programs and services that are provided through a collaborative effort. Some of these programs are below.


County Dispatch

In October 2009, the Olathe Police Department and the Johnson County Sheriff’s Department entered into an agreement for Johnson County to take over dispatch services for the City of Olathe. 

  • Johnson County and the Sheriff agreed to provide dispatch services for 911 and other calls for service received in Olathe and deploy Olathe units on law enforcement calls. 
  • Johnson County and the Sheriff continue operation and maintenance of the Public Safety Answering Point Communications Center (PSAP) as a 24/7 facility to receive calls for emergency situations and dispatch appropriate response units to emergency and non-emergency incidents. 
  • Service and dispatching continues to be provided in accordance with current and existing service operation guidelines of the Sheriff’s office and such protocols that were agreed to by the Sheriff and the Olathe Chief of Police. 


Fire Dispatch 9-1-1

The Mid-America Regional Council (MARC) serves as the coordinating agency for the Kansas City Regional 9-1-1 System, which handles almost two million emergency calls each year.

  • MARC serves the nine‐county Kansas City metropolitan area and is a nonprofit association of city and county governments. The regional system is coordinated through a number of committees and task forces comprised of representatives of local governments.
  • The system is served by numerous public safety answering points operated by government agencies.
  • The Johnson County Sheriff’s Office is the primary public safety answering point for Olathe. The Sheriff’s Office provides dispatch service for several law enforcement agencies in the county, including the Police Department.


Medical Director Partnership

  • The Fire Department’s EMS care is collaboratively directed and overseen by an emergency room physician from Olathe Medical Center. This medical direction and oversight helps ensure quality EMS care in the community.


Mutual Aid

  • The Fire Department’s immediate emergency response area is within the city limits of Olathe. Olathe is adjacently bordered by five fire departments:
    • Lenexa Fire Department
    • Overland Park Fire Department
    • Johnson County Fire District #2
    • Johnson County Fire District #1
    • Northwest Consolidated Fire District #3
  • The Fire Department has formal automatic mutual aid agreements with all Johnson County fire departments and districts. These formal agreements help ensure that the appropriate fire department and mutual aid resources are automatically dispatched to emergency incidents.


Notify JoCo

  • NotifyJoCo is a mass notification system designed to keep Johnson County residents and businesses informed of emergencies and certain non-emergency events.
  • NotifyJoCo is a partnership among Johnson County, WaterOne, and the cities of Lenexa, Mission Hills, Olathe, Overland Park, Prairie Village, Roeland Park and Shawnee.
  • By registering with NotifyJoCo and customizing your alert preferences, you will receive time-sensitive messages directly from the County, city, and participating public utilities. Customize your contact information to get messages at home, work, on your cell, by text or email, and more.